Skip to content
Our Diagnostic Tests
Dog Health Tests
Dog Complete Health Kit Dog Complete Health Kit Dog fecal sample collection kit with packaging on a white background Dog Fecal Health Kit Dog Respiratory Health Kit Dog Respiratory Health Kit A dog oral sample collection kit shown with its blue outer box and the open inner kit containing a small vial with a purple cap, a clear tube, and a metal tool on a white background. Dog Oral Health Kit
Cat Health Tests
Cat Complete Health Kit Cat Complete Health Kit Fecal sample collection kit with green box and white container on a white background Cat Fecal Health Kit Cat Respiratory Health Kit Cat Respiratory Health Kit Cat-themed oral sample collection kit with blue box and clear tube on a white background Cat Oral Health Kit View all kits →
For PartnersAbout us
Activate a testLoginTest my pet

Refund policy

Returns & Refund Policy

At Petwealth, we are committed to providing a premium experience and standing
behind the quality of our products and services.

Returns

Due to the nature of our diagnostic testing products and services, we do not accept physical returns, exchanges, or restocking of kits. Returned kits cannot be resold, reused, or restocked.

Refunds

All purchases are final at the time an order is placed. Due to the nature of our diagnostic testing
products and services, we do not offer refunds, cancellations, or exchanges after an order has been placed.

In the event that a customer receives an incorrect product, a damaged or defective kit, or experiences a verified service failure, Petwealth may, at its sole discretion, provide a
replacement kit or other appropriate resolution.


Customer Support

Our goal is always to make things right. If you experience an issue with your order, please contact our Customer Support team. We review customer concerns on a case by-case basis and work to reach a fair resolution.

Contact Us
For questions regarding returns, refunds, or order issues, please contact our support team at: support@petwealth.com


Petwealth reserves the right to modify this policy at any time without prior notice.

Your cart
Your cart is empty
Not sure where to start? Try these collections:
Collection Packs

Collection Packs

Dog Health Kits

Dog Health Kits

Explore our Health Kits